Capture 100% of emergency heating and cooling calls 24/7 on ring one. Sub-300ms Gemini Live AI diagnoses issues, quotes after-hours emergency fees, and writes booked technician jobs directly into ServiceTitan and Jobber.
ZenAgentic installs autonomous 24/7 voice AI receptionists powered by Google's Gemini Live API for HVAC and plumbing contractors. Delivering sub-300ms conversational latency, the system answers emergency calls, diagnoses service issues, schedules live technician dispatch in ServiceTitan, and recovers up to $42,000 monthly in lost after-hours revenue without human staffing overhead.
* $5,000 audit fee is 100% credited toward Month 1 retainer upon partnership kickoff. Strictly capped at 8 partnerships per quarter.
When an air conditioner fails in a 102°F Texas heatwave or a furnace quits at 15°F, homeowners do not leave voicemails. 85% of callers hang up and immediately dial the next contractor on Google.
Relying on pooled human answering services like Smith.ai or Ruby creates two fatal bottlenecks: long hold queues during seasonal surges, and punitive $10.50/call overages that penalize your marketing campaigns.
Estimate how much revenue your HVAC shop is leaking to competitors each month.
Based on a standard 37% booking close rate for immediate voice intake. ZenAgentic Grow Tier ($4,000/mo) pays for itself in less than 4 days.
“ZenAgentic installed an autonomous voice receptionist for our multi-location HVAC business in Texas. During our first summer heatwave, the system answered every single call on ring one and captured over 220 emergency calls that previously would have rolled to voicemail. We captured an extra $42,000 in booked service jobs in month one alone, syncing cleanly with ServiceTitan.”
Everything HVAC owners need to know about autonomous voice dispatch.
ZenAgentic establishes a secure, bi-directional OAuth2 REST API connection directly into your ServiceTitan or Jobber tenant. The voice agent queries live technician availability zones, matches customer phone numbers against existing service agreements, creates new customer accounts for first-time callers, and writes booked appointments directly onto your dispatch board with detailed diagnostic notes in real time.
Unlike human answering services (Ruby, Smith.ai) that place callers into hold queues or spill over to generic voicemail when operator shifts are overwhelmed, ZenAgentic's telephony architecture handles virtually unlimited concurrent calls simultaneously. Every caller experiences zero hold time, instantaneous answering, and full diagnostic triage, capturing every emergency ticket during peak revenue windows.
Our voice models are programmed with domain-specific diagnostic decision trees. If a caller reports complete heating failure during sub-freezing temperatures, water pouring through a ceiling, or a commercial refrigeration breakdown, the system classifies the call as Priority 1, offers the next available emergency slot, discloses applicable after-hours emergency fees, and warm-transfers the call to the on-call technician if required. Non-urgent calls are scheduled for standard business hours.
The voice receptionist operates on Google's Gemini Live native audio-to-audio foundation, achieving conversational latency below 300 milliseconds—matching natural human speech pacing. Callers experience immediate verbal responsiveness, human-grade inflection, emotional tone adaptation, and seamless interruption handling. If a caller asks directly, the agent transparently confirms it is an automated assistant dedicated to booking their technician immediately.
Pricing follows a transparent monthly retainer of $3,000 to $5,000/month (Grow Tier average $4,000/mo) covering unlimited inbound minutes, continuous prompt optimization, and dispatch maintenance. Engagement begins with a $5,000 comprehensive Strategy Audit, which is 100% credited toward your Month 1 retainer. Because a single emergency HVAC replacement averages $7,000 to $12,000 in gross revenue, capturing just one to two previously lost calls offsets the entire monthly investment, creating an average payback window of 10 to 14 days.
100% credited toward your Month 1 retainer partnership upon kickoff. We evaluate your dispatch board, map emergency routing, and stress-test custom voice prompts.
Strictly capped at 8 client partnerships per quarter to protect founder-level engineering quality.