Capture 100% of emergency heating and cooling calls 24/7 on ring one. Sub-2s Gemini Live AI diagnoses issues, quotes after-hours emergency fees, and writes booked technician jobs directly into ServiceTitan and Jobber.
ZenAgentic installs custom autonomous 24/7 voice AI receptionists powered by Google's Gemini Live API for HVAC, plumbing, and mechanical contractors. Delivering sub-300ms conversational latency, the system answers emergency calls, diagnoses service issues, schedules live technician dispatch in ServiceTitan, and recovers up to $42,000 monthly in lost after-hours revenue. Retainers start at $3,500/month with zero minute overages.
* Foundation retainer starts at $3,500/month. Month-to-month agreement with 30-day cancellation notice. No free trials or long-term lock-in.
When an air conditioner fails in a 102°F Texas heatwave or a furnace quits at 15°F, homeowners do not leave voicemails. 85% of callers hang up and immediately dial the next contractor on Google.
Relying on pooled human answering services like Smith.ai or Ruby creates two fatal bottlenecks: long hold queues during seasonal surges, and punitive $10.50/call overages that penalize your marketing campaigns.
We connect to your phone line via carrier forwarding (*72), integrate your ServiceTitan or Jobber tenant, and configure your emergency tech roster.
Every after-hours call is answered on ring one. The AI diagnoses HVAC emergencies, quotes dispatch fees, and schedules technicians.
Month-to-month agreement with 30-day cancellation. Capturing just one emergency replacement ($7k–$12k) pays for 3–5 months of service.
“ZenAgentic installed an autonomous voice receptionist for our multi-location HVAC business in Texas. During our first summer heatwave, the system answered every single call on ring one and captured over 220 emergency calls that previously would have rolled to voicemail. We captured an extra $42,000 in booked service jobs in month one alone, syncing cleanly with ServiceTitan.”
Everything HVAC owners need to know about autonomous voice dispatch.
ZenAgentic establishes a secure, bi-directional OAuth2 REST API connection directly into your ServiceTitan or Jobber tenant. The voice agent queries live technician availability zones, matches customer phone numbers against existing service agreements, creates new customer accounts for first-time callers, and writes booked appointments directly onto your dispatch board with detailed diagnostic notes in real time.
Unlike human answering services (Ruby, Smith.ai) that place callers into hold queues or spill over to generic voicemail when operator shifts are overwhelmed, ZenAgentic's telephony architecture handles virtually unlimited concurrent calls simultaneously. Every caller experiences zero hold time, instantaneous answering, and full diagnostic triage, capturing every emergency ticket during peak revenue windows.
Our voice models are programmed with domain-specific diagnostic decision trees. If a caller reports complete heating failure during sub-freezing temperatures, water pouring through a ceiling, or a commercial refrigeration breakdown, the system classifies the call as Priority 1, offers the next available emergency slot, discloses applicable after-hours emergency fees, and warm-transfers the call to the on-call technician if required. Non-urgent calls are scheduled for standard business hours.
The voice receptionist operates on Google's Gemini Live native audio-to-audio foundation, achieving conversational latency below 300 milliseconds—matching natural human speech pacing. Callers experience immediate verbal responsiveness, human-grade inflection, emotional tone adaptation, and direct interruption handling. If a caller asks directly, the agent transparently confirms it is an automated assistant dedicated to booking their technician immediately.
Field service operators access our custom 24/7 AI Voice Dispatch starting from our Foundation retainer ($3,500/month) with zero per-minute overages. Larger mechanical firms or multi-location contractors can book our $500 AI Transformation Audit, which is 100% credited toward your implementation within 30 days. Because a single emergency HVAC replacement averages $7,000 to $12,000 in gross revenue, capturing just one previously lost after-hours call completely covers the monthly retainer, creating an immediate payback window in days.
Partner with ZenAgentic starting from our $3,500/month Foundation retainer with zero overages. Or book the $500 AI Transformation Audit (100% credited toward your build within 30 days).
“You are completely free to keep answering after-hours calls yourself or paying for an answering service that puts callers on hold. But if you want every emergency job answered on ring two and booked into ServiceTitan—see if you qualify for our dedicated onboarding slots.”
Austin, Texas Headquarters • Nationwide Trade Dispatch Integration